Customer Support Center

Access technical assistance, software updates, and product documentation for your security and enterprise solutions.

Urgent Technical Issue?

For mission-critical outages, call our 24/7 emergency line: +91 72087 08904 (AMC Members Only)

Technical Troubleshooting

Experience issues with configuration or system connectivity? Our experts are ready to assist you remotely or via step-by-step guides.

AMC Priority Support

Annual Maintenance Contract members get guaranteed 4-hour response times and periodic health checks for all security infrastructure.

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Documentation

Installation Guides

Step-by-step setup for all devices.

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Configuration Manuals

In-depth tutorials for config settings.

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Service Bulletins

Critical Update

Critical Update for Biometric v4.2

Recommended update to address network vulnerability issues discovered in legacy firmware.

Maintenance

Cloud HRMS Scheduled Downtime

Our cloud services will be undergoing maintenance on Sunday, 2 AM - 5 AM IST.

Knowledge Base

Browse all articles
How to configure attendance devices
Resetting admin password for DVR/NVR
Backing up database for HRMS software

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Direct Contact Channels

Phone Support

Mon-Sat, 9 AM - 7 PM

+91 72087 08904

Email Support

Always available for queries

support@adinfotechnology.net

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